Somalicious

Thank you for shopping with us! We are committed to ensuring that you receive exactly what you ordered in perfect condition. To maintain our quality standards and streamline our service, we operate under a strict Point-of-Delivery Inspection Policy.

Please read our terms carefully before accepting your order.

1. Inspection Upon Delivery

Your satisfaction is our priority. To ensure you are happy with your purchase, we require all customers to inspect their products thoroughly in the presence of the delivery agent. While the delivery personnel is still at your location, please check for the following:

• Accuracy: Is it the correct product, size, and color?

• Condition: Are there any visible damages, scratches, or defects?

• Completeness: Are all parts, accessories, and manuals included?

2. Refusing a Delivery

If you discover any issues (e.g., damage, wrong item, or missing parts) during your inspection, do not accept the delivery. * Immediately return the product to the delivery agent.

• Contact our customer support team right away so we can resolve the issue, arrange a replacement, or process a cancellation.

3. Post-Delivery: No Returns or Refunds

Once you have inspected the product, signed for it, or the delivery agent has left the premises, the delivery is considered completed and final.

Important: No returns, exchanges, or refunds will be accepted once the delivery has been completed and the product has been received. By accepting the package from the delivery agent, you acknowledge that the item is in good condition and matches your order description. We cannot entertain claims for damages or discrepancies after the delivery agent has departed.