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SOMALICIOUS – BEAUTY TO THE EYES
At Somalicious, we are committed to getting your orders to you safely and efficiently. (Note: You can add a brief sentence here about your standard delivery times, shipping costs, or courier partners, e.g., “Orders are typically processed within 24 hours and delivered within 2-3 business days.”)
We want to ensure that you receive exactly what you ordered in perfect condition. To maintain our quality standards and streamline our service, we operate under a strict Point-of-Delivery Inspection Policy.
Please read our terms carefully before accepting your order.
Your satisfaction is our priority. To ensure you are completely happy with your purchase, we require all customers to inspect their products thoroughly in the presence of the delivery agent. While the delivery personnel is still at your location, please verify the following:
Accuracy: Is it the correct product, size, and color?
Condition: Are there any visible damages, scratches, or defects?
Completeness: Are all parts, accessories, and manuals included?
If you discover any issues (e.g., damage, wrong item, or missing parts) during your inspection, do not accept the delivery.
Immediately return the product to the delivery agent.
Contact our customer support team right away so we can resolve the issue, arrange a replacement, or process a cancellation.
Once you have inspected the product, signed for it, or the delivery agent has left your premises, the delivery is considered completed and final.
Important: No returns, exchanges, or refunds will be accepted once the delivery has been completed and the product has been received. By accepting the package from the delivery agent, you acknowledge that the item is in good condition and matches your order description. We cannot entertain claims for damages or discrepancies after the delivery agent has departed.
If you have any questions regarding your delivery or our inspection policy, please contact our support team at licioussoma@gmail.com or 01755-627874.
